Stockity Privacy Policy | Stockity Indonesia
At Stockity (operated by VERTE SECURITIES LIMITED), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website ( stockity.tr), mobile applications, and related services (the "Services").
1. Information We Collect
To provide the best trading experience and comply with financial regulations, we collect the following types of information:
- Identity Information: Full name, date of birth, and government identification document (KTP/Passport) for Know Your Customer purposes.
- Contact Information: Email address, telephone number, and residential address.
- Financial Data: Bank account or digital wallet details for deposits and withdrawals.
- Technical Data: IP address, device type, operating system, and log data when you log in to Stockity.
- Transaction Data: Trading history, deposits, and withdrawals.
2. How We Use Your Data
We use your personal data for the following purposes:
- Processing account registration and identity verification.
- Facilitating financial transactions (deposits and withdrawals).
- Providing customer support.
- Detecting and preventing fraud, money laundering, or other illegal activities.
- Sending you important information regarding changes to services or policies.
- Improving the functionality of the Stockity Web platform and mobile applications.
3. Data Security
We implement stringent technical and organizational security measures to protect your data, including:
- SSL Encryption: All data transmissions are encrypted using Secure Socket Layer (SSL) technology.
- Two-Factor Authentication (2FA): We provide additional security features to protect your account access.
- Secure Storage: Sensitive data is stored on secure servers with restricted access.
- Segregation of Funds: Client funds are kept in separate accounts from the company's operating funds.
4. Cookie Policy
Our website uses cookies to improve user experience. Cookies are small text files stored on your device. We use cookies to:
- Remember your language preferences and settings.
- Analyze website traffic for optimization purposes.
- Maintain your logged-in sessions securely.
You can set your browser to refuse all or some browser cookies, but this may affect the functionality of our Services.
5. Data Disclosure to Third Parties
We do not sell your personal data to third parties. We may only share your data with:
- Payment service providers to process transactions.
- Identity verification service providers for legal compliance purposes.
- Legal authorities or regulators if required by applicable law.
6. Your Rights
In accordance with applicable data protection regulations, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal data retention obligations).
- Withdraw consent to data processing (for marketing purposes).
7. Contact Us
Need further assistance?
Contact Stockity's 24/7 support team:
- Email:support@stockitytrade.com
- Live Chat: Available on the platform